{"id":2592,"date":"2022-02-14T15:38:03","date_gmt":"2022-02-14T10:08:03","guid":{"rendered":"http:\/\/ragalaresorts.com\/?page_id=2592"},"modified":"2023-06-03T13:48:29","modified_gmt":"2023-06-03T08:18:29","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/ragalaresorts.com\/?page_id=2592","title":{"rendered":"Terms &#038; Conditions"},"content":{"rendered":"\n<p>Please read the terms &amp; conditions carefully to avoid any further inconvenience during your stay at Ragala Resorts. By confirming the booking &amp; payment the customers will be agreeing to all the T&amp;C mentioned.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>50% advance amount to be paid during booking (non-refundable). 50% to be paid during check-in.<\/li>\n\n\n\n<li>The tariff is inclusive of government taxes applicable.<\/li>\n\n\n\n<li>Two(2) people booking will only be accommodated to adults aged 21 years and above. Aadhar\/License of at least 2 guests need to be submitted during check-in for safety purposes.<\/li>\n\n\n\n<li>We have standard check in &amp; check out timings. Check in 2 PM &amp; Check out 11 AM<\/li>\n\n\n\n<li>Any member count exceeding the booked guest count will be charged according to our standard pricing.<\/li>\n\n\n\n<li>Children aged 5 years &amp; above are charged with standard pricing.<\/li>\n\n\n\n<li>Outside food and hookah strictly prohibited at our resort.<\/li>\n\n\n\n<li>Advance paid is non-refundable.<\/li>\n\n\n\n<li>The Management holds the right to cancel a booking in case of any unforeseen emergency, or maintenance issue at the property. An official email from the team &amp; refund will be initiated in these cases.<\/li>\n\n\n\n<li>We strictly do not serve alcohol at our resorts.<\/li>\n\n\n\n<li>Abusive behavior towards staff will not be tolerated.<\/li>\n\n\n\n<li>Damage to the property (this includes all utilities of the ragala resorts such as kitchenette, appliances, furniture and accessories) will be charged additional to the customer.<\/li>\n\n\n\n<li>We DO NOT charge customers on hourly basis. Mandatory standard charge for additional member count accessing the space irrespective of the duration of stay.<\/li>\n\n\n\n<li>For your convenience we have arranged the parking in front of the premises. We take NO responsibility for any damage or loss of your vehicle in the parking.<\/li>\n\n\n\n<li>Guests are NOT allowed to play loud music keeping neighbors concern in view. Guests are requested to smoke ONLY in outdoor spaces. Smoking indoors will be subject to charging FINE.<\/li>\n\n\n\n<li>Due to unforeseen circumstances we do not allow pets, we are NOT pet-friendly properties.<\/li>\n\n\n\n<li><strong>Cancellation &amp; Refund Policy \u2013 Ragala Resorts<\/strong><\/li>\n\n\n\n<li>We strictly DO NOT offer Refunds under any circumstances. The booking amount paid (cash\/credit) by the customer is Non-Refundable.<\/li>\n\n\n\n<li>For re-schedule, our team needs to be informed minimum 3 days in prior to the arrival date. If not informed before 3 days we cannot offer re-schedule too.<\/li>\n\n\n\n<li>Refunds or last minutes re-schedules will not be offered for any personal reason of the customer<\/li>\n\n\n\n<li>No refunds or re-schedules will be offered in the case of customer \u201cno show\u201d on the booking date.<\/li>\n\n\n\n<li>Reschedule can only be done on availability dates.<\/li>\n\n\n\n<li>The price applicable on the re-scheduled date will be applied. For example, if weekday date is booked initially and you are looking to re-schedule to a weekend date, additional amount as per the weekend price needed to be paid to confirm re-schedule.<\/li>\n\n\n\n<li>Please read the Terms &amp; Conditions carefully before confirming the booking. Once the booking has been confirmed, the guests are liable to abide by these rules.<\/li>\n<\/ul>\n\n\n\n<p>Kitchen working hours: 9AM-11PM &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Reception working hours: 9AM &#8211; 11PM<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Please read the terms &amp; conditions carefully to avoid any further inconvenience during your stay at Ragala Resorts. By confirming the booking &amp; payment the customers will be agreeing to all the T&amp;C mentioned. Kitchen working hours: 9AM-11PM &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Reception working hours: 9AM &#8211; 11PM<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"ngg_post_thumbnail":0,"footnotes":""},"class_list":["post-2592","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/ragalaresorts.com\/index.php?rest_route=\/wp\/v2\/pages\/2592","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ragalaresorts.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ragalaresorts.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ragalaresorts.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ragalaresorts.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2592"}],"version-history":[{"count":3,"href":"https:\/\/ragalaresorts.com\/index.php?rest_route=\/wp\/v2\/pages\/2592\/revisions"}],"predecessor-version":[{"id":2869,"href":"https:\/\/ragalaresorts.com\/index.php?rest_route=\/wp\/v2\/pages\/2592\/revisions\/2869"}],"wp:attachment":[{"href":"https:\/\/ragalaresorts.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2592"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}